Privacy Policy
Last Updated: April 03, 2025
1. Introduction
Welcome to GrowDodo's Privacy Policy. This Privacy Policy explains how GrowDodo ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at growdodo.com, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").
We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Site. We have adopted this Privacy Policy to explain what information may be collected on our Site, how we use this information, and under what circumstances we may disclose the information to third parties.
This Privacy Policy applies to information we collect on the Site and in email, text, or other electronic messages between you and the Site. This Privacy Policy does not apply to information collected by us offline or through any other means, including on any other website operated by any third party, or any third party, including through any application or content that may link to or be accessible from the Site.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:
- Contact information (such as name, email address, phone number, and address)
- Billing and financial information (such as credit card information, bank account details)
- Profile information (such as username, password, preferences, and feedback)
- Donation history and transaction information
- Communication preferences
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We collect this information using the following technologies:
- Cookies: Data files that are placed on your device and often include an anonymous unique identifier.
- Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
- Web Beacons: Electronic files used to record information about how you browse the Site.
3. How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, operate, and maintain our Site
- Process and complete transactions, and send related information including transaction confirmations and receipts
- Send administrative information to you, such as changes to our terms, conditions, and policies
- Respond to your comments, questions, and requests, and provide customer service
- Send you marketing and promotional communications, if you have opted in to receive such communications
- Improve our Site and present content in a way that is more relevant to you
- Monitor and analyze trends, usage, and activities in connection with our Site
- Detect, prevent, and address technical issues
- Comply with legal and regulatory requirements
4. Information Sharing and Disclosure
We may share your information in the following situations:
With Your Consent
We may disclose your personal information for any purpose with your consent.
NGO Partners
When you make a donation through our platform, we share necessary information with the respective NGO to process your donation and for tax receipt purposes.
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We maintain payment information according to PCI DSS (Payment Card Industry Data Security Standard) requirements. All payment transactions are encrypted and processed through secure payment providers.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request copies of your personal information.
- Rectification: You can request that we correct inaccurate or incomplete information.
- Erasure: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your information.
- Data Portability: You can request to receive your information in a structured, commonly used format.
- Objection: You can object to our processing of your information.
To exercise any of these rights, please contact us using the contact information provided below. Please note that these rights may be limited in some circumstances.
Email Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Clicking the "unsubscribe" link in our emails
- Contacting us using the contact information provided below
8. Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. International Data Transfers
GrowDodo is based in Mauritius, but we may transfer, store, and process your information in countries other than your own. Our servers are located in various countries around the world. If you are accessing our Site from outside Mauritius, please be aware that your information may be transferred to, stored, and processed by us and by our affiliates and third parties in countries where data protection and privacy regulations may not offer the same level of protection as in your country.
By providing us with your information, you consent to the transfer of such information to other countries, which may have different data protection rules than those of your country.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
By email: privacy@growdodo.com
By mail: GrowDodo, Camp des Embrevades, Pamplemousses, 27001, Mauritius
By phone: +(230) 5504-4444